Cookies

This document explains how SOLVETA LTD, trading as Solvetaworld, uses cookies and similar technologies on www.solvetaworld.com.

The Website is run by the company below:

Seller

SOLVETA LTD

Company no.

17349586

Registered office

Dept 6953, 196 High Road, Wood Green, London, United Kingdom, N22 8HH

Telephone

+44 7481 359087

Email

info@solvetaworld.com

“Solvetaworld”, “we”, “us”, “our”

SOLVETA LTD.

“You”, “your”

Anyone who visits or uses the Website, including customers, account holders and business customers.

Read it together with our Privacy Policy, which sets out how we collect, use, store and protect personal data.

What this document covers

1. It explains:

• what cookies and similar technologies are;
• the categories of cookies we use;
• the reasons we use them;
• when we need your consent;
• how to manage your cookie preferences or withdraw them.

2. It applies to cookies and similar technologies used on the Website, including those that support the shopping basket, checkout, account access, payment security, currency preferences, analytics, performance measurement and, where applicable, marketing.
3. We may use cookies, pixels, tags, scripts, local storage, session storage, software development kits and similar technologies. To keep things simple, this document calls all of them “cookies”.

1. A cookie is a small text file placed on your device when you visit a website.
2. Cookies let a website recognise your browser or device and remember certain things — for example what is in your basket, the currency you picked, your account session, your language preference or your cookie settings.

First-party

Set directly by Solvetaworld.

Third-party

Set by outside providers whose services we use, such as analytics, payment, security, advertising or embedded service providers.

Session

Expire when you close your browser.

Persistent

Stay on your device for a set period unless you delete them sooner.

A cookie can be first-party or third-party, and session or persistent.

1. Besides cookies, we may use similar technologies, such as:

Local storage

Keeps information in your browser.

Session storage

Keeps information for the length of a browser session.

Pixels and tags

Help measure activity or support marketing, where used.

Scripts

Support Website functionality, analytics, security or integrations.

2. These technologies can serve the same purposes as cookies, and this document covers them wherever they store information on, or read information from, your device.

We use the categories of cookies below. Each is described in its own section.

1. The Website cannot work properly without strictly necessary cookies.
2. They make core functions possible, such as:

• moving between pages;
• the shopping basket;
• checkout;
• payment security;
• signing in to your account;
• fraud prevention;
• order processing;
• showing prices in your currency;
• storing your cookie preferences;
• Website security;
• load balancing and technical stability.

3. We do not need your consent for these cookies, because they are necessary to provide the service you ask for.
4. If you switch strictly necessary cookies off in your browser, parts of the Website may not work properly — you may not be able to add products to your basket, complete checkout, sign in or use essential store features.

1. Functional cookies support extra Website features and personalisation.
2. They may remember choices you make, for example:

• your preferred currency;
• language or region settings;
• products you viewed recently;
• account preferences;
• saved display settings;
• support chat preferences, where applicable.

3. Some functional cookies can matter for a smooth shopping experience, but not all of them are strictly necessary.
4. Where the law requires it, we use non-essential functional cookies only with your consent.

1. Analytics and performance cookies help us understand how people use the Website.
2. They may help us measure:

• the pages people visit;
• how visitors make their way through the Website;
• the products or categories viewed;
• how customers use checkout;
• how fast the Website is and how it performs;
• errors, broken pages or technical issues;
• whether changes to the Website are working.

3. Analytics data helps us improve how the Website works, the user experience, how products are presented, navigation and how the store performs.
4. You do not need analytics cookies to complete a purchase. Where the law requires it, we use them only with your consent.
5. Analytics information may be aggregated or pseudonymised but can still involve personal data, such as an IP address, device identifiers or online identifiers, depending on the tool.

1. Marketing and targeting cookies may be used to show relevant adverts, measure how adverts perform, limit how often the same advert appears, build audience segments or understand how people engage with marketing campaigns.
2. They may be set by Solvetaworld or by outside advertising and marketing partners.
3. Marketing cookies may follow your browsing across websites and may be used to build a profile of your interests.
4. We use marketing or targeting cookies only where they are switched on for the Website and, where the law requires it, you have consented.
5. Rejecting marketing cookies will not stop adverts appearing, but they may be less relevant or less personalised.

1. At checkout, cookies and similar technologies may be used by payment processors, fraud prevention providers, card payment systems and security tools.
2. They may be needed to:

• process Visa and Mastercard payments;
• guard against fraudulent transactions;
• verify checkout sessions;
• prevent unauthorised activity;
• support secure payment authentication;
• detect suspicious behaviour;
• meet payment security requirements.

3. Some payment and security cookies are strictly necessary for checkout and fraud prevention; others may be controlled by the third-party provider concerned.
4. Solvetaworld does not store your full card number or your full card security code.

1. Some cookies may be set by outside providers that support our Website.
2. Those providers can include:

• payment processors;
• fraud prevention providers;
• analytics providers;
• advertising and marketing providers;
• hosting, performance and security providers;
• customer support or communication tools;
• embedded content providers;
• social media platforms, where applicable.

3. A third-party cookie is controlled by the third party that sets it, and its use is governed by that party’s own privacy and cookie policies.
4. Once set, not every third-party cookie is under our control, but we aim to work with reputable providers and to configure cookies in a privacy-conscious way where we can.
5. Third-party cookies that are not strictly necessary should only be used once appropriate consent has been obtained.

1. On your first visit to the Website, you may see a cookie banner or consent tool.
2. The banner may let you:

• accept all cookies;
• reject non-essential cookies;
• customise your cookie preferences;
• find out more about the categories of cookies we use.

3. Strictly necessary cookies may be used without consent, because the Website needs them to function and to provide the services you ask for.
4. Non-essential cookies — analytics, marketing and targeting cookies, and certain functional cookies — are used only where the law permits and once any required consent has been given.
5. Silence, inactivity, pre-ticked boxes or simply carrying on browsing are not treated by us as consent to non-essential cookies.
6. Your cookie choice may be saved in your browser in a cookie, local storage or a similar technology, so we can remember it next time you visit.
7. You can change or withdraw consent at any time through the cookie settings tool where it is available, by clearing your browser cookies/local storage, or by changing your browser settings.

1. Most browsers let you manage cookies in their settings.
2. Depending on your browser, you may be able to:

• see the cookies stored on your device;
• delete cookies;
• block every cookie;
• block third-party cookies;
• set cookie preferences site by site;
• be alerted before a cookie is stored.

3. Blocking or deleting cookies can affect how the Website works.
4. Blocking strictly necessary cookies may stop you using essential store functions such as the basket, checkout, account sign-in, payment processing or security features.
5. Each browser provider handles this differently; see your browser’s help pages for how to manage cookies.

1. You can withdraw or change consent to non-essential cookies whenever you like.
2. To do so, you can:

• use the cookie settings or preferences tool on the Website, where available;
• clear cookies and local storage in your browser;
• change your browser settings;
• block third-party cookies in your browser.

3. Withdrawing consent does not make cookie use based on that consent before the withdrawal unlawful.
4. After you withdraw consent, some cookies already on your device may stay there until you delete them or they expire.
5. Where technically possible, we stop setting non-essential cookies once consent is withdrawn.

1. Some cookies may collect information that is, or can be linked to, personal data — for example an IP address, device identifiers, account session data, browsing behaviour or online identifiers.
2. Where cookies involve personal data, we handle it as set out in our Privacy Policy.
3. The legal basis for processing personal data collected through cookies depends on the category and purpose of the cookie, and may be consent, legitimate interests, contractual necessity or legal obligation.
4. Our Privacy Policy gives more detail on how we process personal data.

1. We may revise this document from time to time to reflect changes to:

• the cookies we use;
• how the Website works;
• checkout, payment, security or analytics tools;
• marketing technologies;
• third-party providers;
• legal or regulatory requirements;
• how we run the business.

2. Each time we revise this document, we change the revision date shown with it.
3. Unless stated otherwise, a revised version applies from the date it is published on the Website.

For questions about this document or how we use cookies and similar technologies, get in touch:

Seller

SOLVETA LTD

Company no.

17349586

Registered office

Dept 6953, 196 High Road, Wood Green, London, United Kingdom, N22 8HH

Telephone

+44 7481 359087

Email

info@solvetaworld.com