Document register
Store policies
Every rule that applies when you use this site or buy from us is set out in the documents below. Each has a reference number so you can quote it when you get in touch. Open a document to read it in full.
| Ref. | Document | What it covers | Open |
|---|---|---|---|
| SW-01 | Terms & Conditions of Sale The contract that applies when you buy from us: ordering, prices, delivery, returns, liability and governing law. | The contract that applies when you buy from us: ordering, prices, delivery, returns, liability and governing law. | |
| SW-02 | Delivery & Dispatch How orders are processed and sent, transit times by destination, delivery charges and customs. | How orders are processed and sent, transit times by destination, delivery charges and customs. | |
| SW-03 | Returns, Refunds & Cancellations Cancelling an order, the 14-day consumer cancellation right, sending goods back and getting refunds. | Cancelling an order, the 14-day consumer cancellation right, sending goods back and getting refunds. | |
| SW-04 | Guarantee & Warranty Your statutory rights, manufacturer warranties, the optional Additional Warranty and how to claim. | Your statutory rights, manufacturer warranties, the optional Additional Warranty and how to claim. | |
| SW-05 | Payments Cards and currencies we accept, how payments are checked and secured, invoices and chargebacks. | Cards and currencies we accept, how payments are checked and secured, invoices and chargebacks. | |
| SW-06 | Privacy Notice What personal data we collect, why we use it, who we share it with and your rights over it. | What personal data we collect, why we use it, who we share it with and your rights over it. | |
| SW-07 | Cookies The cookies and similar technologies on this site, what each category does and how to control them. | The cookies and similar technologies on this site, what each category does and how to control them. |
Question about a policy?
Quote the reference number and send it to us using the details below.
- Seller
- SOLVETA LTD
- Company no.
- 17349586
- Registered office
- Dept 6953, 196 High Road, Wood Green, London, United Kingdom, N22 8HH
- Telephone
- +44 7481 359087
- info@solvetaworld.com